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Emergency Support

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Dispute Resolution

On the 9th January 2016 a new law came into place stating that consumers will be able to use an online dispute resolution (ODR) platform to submit any complaints about products or services bought online.

 

If the service and support in dealing with your problems at ChartWorld is not fulfilling your expectations, you may address the case to an independent authority at:

 

http://ec.europa.eu/consumers/odr/

 

 

Thank you.